Privacy Policy
Updated as of: May 2025
Tradie Agency (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and applicable digital advertising standards including those set by Facebook.
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit www.tradieagency.com (the “Site”), engage with our services, or interact with our marketing.
1. Information We Collect
Personal Information:
We may collect information such as your name, email address, phone number, business name, ABN, website URL, and any additional details provided through forms, bookings, email, or online chat.
Usage Data:
We collect data about your activity on the Site, including IP address, browser type, referring pages, time spent on site, pages visited, device type, and geographic location.
Cookies & Tracking Technologies:
We use cookies, pixels, and similar technologies to improve site functionality, track performance, personalise content, and support advertising and remarketing efforts. These include but are not limited to:
Google Analytics
Meta (Facebook) Pixel
Session replay tools
You may control cookie settings via your browser, and a cookie consent banner is provided to manage your preferences.
2. How We Use Your Information
Your personal information may be used for purposes including:
Providing, managing, and improving our services.
Responding to your enquiries and communicating with you.
Sending service updates, educational content, and marketing offers.
Conducting remarketing and retargeting campaigns via platforms such as Facebook, Instagram, and Google.
Monitoring site traffic, performance, and behaviour to optimise our user experience.
Ensuring compliance with our legal obligations.
3. Legal Basis for Processing (for EU visitors)
If you are located in the European Union or similar jurisdictions, we process your personal data:
With your consent (e.g. newsletter sign-ups, cookie tracking).
To fulfil a contract (e.g. deliver a booked service).
For legitimate business interests (e.g. improving services or marketing to clients).
To comply with legal obligations.
4. Sharing Your Information
We only share your personal information where necessary and with appropriate safeguards in place. Trusted partners include:
Hosting and infrastructure providers (e.g. AWS, Vercel)
Email and CRM systems (e.g. Google Workspace, Notion, or similar)
Advertising and analytics platforms (e.g. Meta/Facebook, Google Ads)
AI-based communication tools (used strictly for internal service delivery such as AI chat assistants)
Payment providers, if applicable
We ensure all third-party providers are contractually bound to handle your data securely and in compliance with Australian law.
5. Data Retention and Security
We retain your data only for as long as needed for the purposes outlined in this Policy, or as required by law. We use industry-standard security measures including encryption, firewalls, and secure servers to protect your information.
6. Your Rights and Choices
You have the right to:
Access and correct your personal information.
Withdraw consent to marketing communications.
Request deletion of your data where legally allowed.
Opt out of non-essential cookies.
To make a request, please contact us via the details below.
7. Cookies and Tracking Management
You may:
Adjust browser settings to disable or block cookies.
Use our cookie consent banner to accept or reject categories of tracking.
Opt out of personalised advertising.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy as required to reflect changes to laws, our data practices, or our services. The latest version will always be posted on this page, and the effective date will be updated accordingly.
11. Contact Us
If you have any questions, concerns, or wish to exercise your rights, contact us at:
Tradie Agency
Website: www.tradieagency.com
Email: admin@tradieagency.com
Privacy Policy
Updated as of: May 2025
Tradie Agency (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and applicable digital advertising standards including those set by Facebook.
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit www.tradieagency.com (the “Site”), engage with our services, or interact with our marketing.
1. Information We Collect
Personal Information:
We may collect information such as your name, email address, phone number, business name, ABN, website URL, and any additional details provided through forms, bookings, email, or online chat.
Usage Data:
We collect data about your activity on the Site, including IP address, browser type, referring pages, time spent on site, pages visited, device type, and geographic location.
Cookies & Tracking Technologies:
We use cookies, pixels, and similar technologies to improve site functionality, track performance, personalise content, and support advertising and remarketing efforts. These include but are not limited to:
Google Analytics
Meta (Facebook) Pixel
Session replay tools
You may control cookie settings via your browser, and a cookie consent banner is provided to manage your preferences.
2. How We Use Your Information
Your personal information may be used for purposes including:
Providing, managing, and improving our services.
Responding to your enquiries and communicating with you.
Sending service updates, educational content, and marketing offers.
Conducting remarketing and retargeting campaigns via platforms such as Facebook, Instagram, and Google.
Monitoring site traffic, performance, and behaviour to optimise our user experience.
Ensuring compliance with our legal obligations.
3. Legal Basis for Processing (for EU visitors)
If you are located in the European Union or similar jurisdictions, we process your personal data:
With your consent (e.g. newsletter sign-ups, cookie tracking).
To fulfil a contract (e.g. deliver a booked service).
For legitimate business interests (e.g. improving services or marketing to clients).
To comply with legal obligations.
4. Sharing Your Information
We only share your personal information where necessary and with appropriate safeguards in place. Trusted partners include:
Hosting and infrastructure providers (e.g. AWS, Vercel)
Email and CRM systems (e.g. Google Workspace, Notion, or similar)
Advertising and analytics platforms (e.g. Meta/Facebook, Google Ads)
AI-based communication tools (used strictly for internal service delivery such as AI chat assistants)
Payment providers, if applicable
We ensure all third-party providers are contractually bound to handle your data securely and in compliance with Australian law.
5. Data Retention and Security
We retain your data only for as long as needed for the purposes outlined in this Policy, or as required by law. We use industry-standard security measures including encryption, firewalls, and secure servers to protect your information.
6. Your Rights and Choices
You have the right to:
Access and correct your personal information.
Withdraw consent to marketing communications.
Request deletion of your data where legally allowed.
Opt out of non-essential cookies.
To make a request, please contact us via the details below.
7. Cookies and Tracking Management
You may:
Adjust browser settings to disable or block cookies.
Use our cookie consent banner to accept or reject categories of tracking.
Opt out of personalised advertising.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy as required to reflect changes to laws, our data practices, or our services. The latest version will always be posted on this page, and the effective date will be updated accordingly.
11. Contact Us
If you have any questions, concerns, or wish to exercise your rights, contact us at:
Tradie Agency
Website: www.tradieagency.com
Email: admin@tradieagency.com